Who is Doris?
Doris is not a person.
Doris is the patient the system is currently forgetting.
The patient sitting in a chair for 37 hours because nobody owns them.
The mental health patient waiting for assessment while responsibility passes between teams.
The patient who leaves before being seen because the system has become impossible to navigate.
The dying patient undergoing another investigation when what they really need is comfort, dignity and family.
The specialty patient waiting between referral and admission while everyone assumes somebody else is looking after them.
Doris is vulnerable.
Doris often has no voice.
Doris cannot always advocate for herself.
Doris is whoever is being overlooked today.
